Performance Improvement

A key factor in operational effectiveness is not just getting it done, but enhancing your operation for optimal performance. This means considering both the internal and external factors of your organization, from internal systems, policies, procedures and evaluation mechanisms to contract negotiations, vendor relationships, marketplace perception and programmatic effectiveness (and more). The question is: do you know how well your organization is doing both in terms of direction and achievement vs. projections and plans? If you don’t know, here’s another point for you to consider: it is challenging to see your own organization with clarity, because you are in it. As Einstein said, “One cannot solve a problem with the same energy that created it.”

Piurek & Associates has the objectivity and the experience in helping organizations such as yours analyze current operations with relation to projected target goals and milestones. We understand the variables that can take an organization “off course” and what it takes to get back on track. Following are some of the ways that our professional expertise can help your organization improve its performance.

• Performance Assessment: It is vital to understand exactly where you are in relation to where you are going, where you want to be now and where your marketplace / constituents expect you to be in your operations and effectiveness. A thorough organizational performance assessment is recommended on at least a bi-annual basis to support your leadership and senior management in making the best decisions possible for the health of your organization in the long-term.
• Compliance and Monitoring Systems: To ensure consistent evaluation and feedback, we have the experience of establishing systems to monitor organizational progress, internal and external operational effectiveness, and programmatic delivery methods and impact. This kind of information not only keeps your organization on track with stated goals but provides valuable information for funding requirements and for your stakeholders.
• Workflow and Policy Development: To maximize productivity and performance, it is vital to consider workflow processes and procedures, which includes documentation of routine operations. Ideally, any process or procedure is captured for replicable results via written instruction or reference. Without such documentation, training dollars are increased and there is room for error. Our management consulting team has the experience and capability to evaluate and distill workflow to its most essential form, as well as document and/or review the documentation of that process.
• Staff Training and Support: As with any organizational endeavor, the people are what make the difference in optimizing organizational performance successfully. By creating an environment that focuses on enhancing performance, people may find their positions expanding or shifting to accommodate those changes. Piurek & Associates provides the training and even practical, hands-on support in creating the changes needed for improved organizational performance.

Please let us know how we can support your performance improvement needs.