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Organizational Development
or·ga·nize: to form into a coherent unity or functioning whole.
(Merriam-Webster Online Dictionary)
We are here to help you thrive!
What makes one organization thrive while another hangs on by a thread? This is an easy question to ask and a hard one to answer. We have all come to understand leadership is vital, as is the ability to respond to environmental shifts, retain a dynamic work force, deliver quality services, and build a sustainable financial base. The list of factors contributing to strong organizational development goes on as do the challenges for attending to them while taking care of daily operations.
Here at Piurek, we look at organizational development as the process through which an organization develops the capacity to be at its most effective in achieving its purpose and sustaining itself over the long term. A shorter way of getting to the same point – organizational development is about building your capacity to succeed now and over the long haul.
We are here to work with you and your team to build and sustain the organizational capacity needed to thrive. Of course, we are also here for those more challenging moments when you are focused on survival. The bottom line is we can help you build the internal capacity and external connections needed to achieve your goals. Below you will find a brief discussion on how internal capacity and external connections relate to organizational success, followed by an overview of the specific services we offer in this area. To request organizational development consultation immediately, please contact us now.
What do we mean by internal capacity and external connections?
Internal capacity refers to your organizational capacity in a number of key areas including:
- Leadership and Workforce Capacity
- Financial Capacity
- Technology Capacity
- Service Delivery Capacity
- Facility and Infrastructure Capacity
Some of the leadership and workforce factors that contribute to strong internal capacity include having a:
- Board of Directors or Owner/s with the collective knowledge needed to select and oversee the Chief Executive Officer (CEO), respond to environmental threats, and take action to ensure the organization remains fiscally viable.
- CEO/Executive Director that understands environmental forces, knows how to manage an operation, and has the vision and drive to lead an organization proactively.
- Senior Leadership team that works together to achieve organizational goals, manages their assigned areas effectively and can respond quickly to organizational changes.
- Staff that perform their job duties effectively, take personal responsibility for doing their part to achieve the organizational mission, and have the resources and support needed to do their job.
Other factors that contribute to strong internal capacity include ability to:
- Identify and pursue growth opportunities, including ability to evaluate the risks and benefits of any specific opportunity.
- Embrace technology and use to streamline operations and enhance performance.
- Develop sustainable revenue streams, including the ability to foresee potential shifts in revenue and adapt in advance.
- Develop strong administrative and financial processes with appropriate oversight of financial, human resources and other administrative areas.
- Objectively evaluate service delivery continuously and shift practice on an ongoing basis in response to internal and external inputs.
- Plan effectively for facility and infrastructure needs as your organization ages and grows, including strategically determining the risks and benefits of purchase versus lease of property and equipment.
External connections refer to the number and strength of your partnerships in the community. Some of the factors that contribute to healthy and strong external connections include having:
- Mechanisms to involve persons/families served in a MEANINGFUL WAY in the design, delivery and evaluation of service delivery. This refers to services in the larger sense and includes all aspects of health and human service delivery including funding allocations, managed care contract design, service priorities and systemic design.
- Ability to responding swiftly to persons/families served, community stakeholders and funders when they request needed changes.
- Quality relationships with persons/families served, advocacy groups, community stakeholders, referral sources, funders, legislators, policy makers and other external parties that impact your organization’s success.
- Robust public input process regarding policy and service delivery decisions.
- Accountability and transparency related to business and operational practices.
- Mechanisms to inform external connections regarding successes, challenges and opportunities.
- Communication style and approach that values and respects diversity.
Having the internal capacity and external connections to effectively foresee, respond and adapt to emerging challenges and opportunities is vital to the long-term sustainability of any organization. Successful organizational development ultimately depends on commitment to proactive and intentional results and the recognition that internal culture, beliefs, attitudes, and actions must align with the overall organizational mission.
With this in mind, we are here to assist you in developing your organization! Below you will find highlights of the services we offer in this area. Obviously, all of our services are designed to strengthen your organization. The services listed in this category relate most directly to organizational strategy and transformation, and transition and growth.
How can we help your organization thrive?
Below you will find highlights of the methods we can use to assist your organization with strategy and transformation and transition and growth. All of our services can be customized to meet your needs. For example, CEO consultation can involve a one time telephonic consultation on a specific issue or retainer arrangements for ongoing weekly consultation. All services are designed to provide you the type of consultation at just the intensity level you need. To discuss how we can help your organization specifically, please contact us.
Organizational Strategy and Transformation
- CEO Consultation: Providing CEOs with objective information, acting as a confidential sounding board in offering a fresh perspective and strategically advising this level of leadership on the tough decisions being made as a part of this position.
We are here to offer you candid and objective consultation related to the myriad of decisions you face everyday – What is the optimum organizational structure? Is my senior team strong enough to take us to the next level? Is my staff getting the support and guidance they need to deliver? How fast can we grow and still perform? Whatever your focus, we are here to help you lead your organization to success!
- Senior Team Consultation/Support: Providing senior leadership teams with tools, support and consultation to assist them in running the organization and moving forward with important initiatives. Offering strategic consultation to prioritize and allocate resources appropriately and practical support as needed with direct interface and hands-on assistance in project implementation.
The senior team, whether two or twenty, is ultimately responsible for determining strategic direction, embracing or rejecting transformation and guiding the larger organizational staff to failure or success. Ouch – it was hard to say but true. Failure is never created intentionally. Senior teams most often are found working tirelessly to achieve organizational objectives. In fact, part of sound organizational strategy and transformation is analyzing failures, learning from them and optimistically moving forward. We are here to help support your senior team in moving forward and through anything they may be facing and offer 1:1 consultation and mentoring, group facilitation and consultation, project management, research and a host of other services to support your senior team.
- Organizational Campaigns: Helping leaders identify what needs to change and how to do it most effectively through strategy and then specific initiatives, as well as providing practical implementation support.
Shifting organizational culture and creating organizational transformation is about doing something different and changing the way we operate and deliver at core levels. Campaigns offer an effective approach to creating change. They embody movement, big movement.
If you want to create big organizational shifts, consider a campaign. Do you want to drive gossip out of your organization? Embrace a culture of respect inside and outside of your organizational walls? Engage your workforce in an electrifying way – where people are showing up, really showing up? Connect with your community in a fresh, new way? A campaign is a great vehicle for transformation. A campaign has: a targeted goal; an action plan designed to create momentum and gather steam; a kick-off; constant attention to losses or gains with rapid adjustments to achieve the goal; and an ending that is really just a beginning when you integrate your victorious goal into ongoing operations. Most importantly, a campaign has ENERGY. It is intense, time limited and designed for one thing and one thing only – victory!
We are here to help you design and implement a campaign for your organization. We are here to help you create the big shift using 1:1 consultation, group facilitation and consultation, training design and delivery, action plan development, staff and community surveys, and project management approaches. Whether we provide one meeting to brainstorm campaign ideas or a range of services to support your organization through the campaign process, we are here to assist you and your team in creating big shifts!
Organizational Transition and Growth
- Business Development and Funding Pursuits: Identifying potential funding sources for the organization and/or particular projects, evaluating the risks and benefits of potential opportunities, and providing support to pursue potential Requests for Proposals (RFPs) and grant opportunities including assisting with community positioning, project management of responses, subject matter expertise in the health and human service arenas, and proposal writing. And after your big win, we can help you with project implementation post-funding as well as establishing monitoring and funder compliance systems.
- Transition Management: Guiding and supporting significant change, such as when expanding or merging operations, or starting or ending a program. We can help you with any transition you might be experiencing, whether small or big, related to a win, loss or shift, we are here to provide strategic consultation and hands on support. We offer 1:1 consultation, small group consultation and facilitation, project management, training, and more. Whatever you need to manage the change process successfully – from strategic consultation regarding how to engage staff in the change process to work plan development and management – we are here to ease the transition process and assure the smooth navigation of changing circumstances.
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"Progress involves risk, you can't steal second base and keep your foot on first."
- Frederick Wilcox
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